CPAP Therapy FAQs

Automatic Cpap

Humidifier adds moisture to the air to prevent dryness that can cause irritation in many parts of the body. Humidifiers can be particularly effective for treating dryness of the skin, nose, throat, and lips.

Yes, the humidifier is detachable.

It’s for pouring water to the humidifier.

Washable foam filters should be cleaned as soon as they become discoloured.

The box includes:

RESmart GII Auto with 3.5” Colored Display
Heated Humidifier (optional)
1.8m CPAP Tubing
Universal AC Power Supply with Power Cord
RESmart Carrying Case
2 Reusable Foam Filters 
SD Data Card
Printed User Manuals

Yes, this BMC CPAP machine comes with both CPAP and humidifier.

Humidifiers add moisture to the airstream to help reduce irritation to the nasal passages.

Patients require a prescription from a sleep specialist or GP before starting on CPAP treatment.

Although further study is needed to make any definitive determinations on a greater risk of pneumonia for sleep apnea sufferers, we do know that a CPAP machine, hose and mask that are not well maintained can lead to bronchitis, respiratory and sinus infections as well as pneumonia.

No, the device doesn’t come with the humidifier and mask included. You have to buy it seprately.

Dorma 100 is a manual CPAP machine, whereas, Dorma 500 is an auto CPAP machine.

Make sure the device is powered correctly when pressing the select button to start airflow.

Unplug the device. Reapply power to the device.

Your therapy pressure is already set to the minimum setting.

The air filters may be dirty. The device may be operating in direct sunlight or near a heater.

The pressure range provided is 4-20 cm H2O

The ramp button on a machine is a feature that allows for a gradual pressure build-up to your prescribed pressure.

Yes. Use of RO water helps in keeping the humidifier chamber clean.

Exhalation relief is a comfort feature which reduces the air flow at the time of exhalation, making the breathing process more natural.

Dreamstation Range of CPAPS

With the free DreamMapper self-management tool, patients can use the mobile and web-based features to engage with their therapy.

Yes, the DreamStation is FAA approved and can be brought on an aeroplane.

SmartRamp allows users to fall asleep to lower pressures than standard ramp mode.

Yes, any Nasal, Full Face or Nasal Pillow will work with the dreamstation.

No, the humidifier is not included with the machine. You have to buy it separately.

The modes offered in the DreamStation Auto BiPAP are auto BiPAP, Fixed BiPAP, Fixed CPAP.
The pressure range provided by the machine is 4-25.

The filters should be replaced every 6 months.

The data storage capacity of the device is up to 6 months.

DreamStation tubing is included in the kit but the heated tubing has to be purchased seprately.

There’s no power at the outlet or the device is unplugged.

Unplug the device. Reapply power to the device.

Your home care provider did not prescribe Ramp for you, or your therapy pressure is already set to the minimum settings.

The air filters may be dirty. The device may be operating in direct sunlight or near a heater.

Water chamber was not full at the start of the session. Mask leak is excessively high.
The therapy device air inlet may be obstructed. The humidifier or tube is not fully connected.

The modes offered are Fixed CPAP, Fixed BiPAP.

Yes, the DreamStation BiPAP Pro supports Bluetooth connectivity.

User maual, carrying case, power cord, SD card, fkexible tubing, filters.

No, the humidifier doesn’t come with the machine.

DreamStation tubing is included in the kit but the heated tubing has to be purchased seprately.

you have ever awakened to a gush of water into your CPAP Mask while using your CPAP machine, a heated tube will help alleviate that problem.

Yes, any Nasal, Full Face or Nasal Pillow will work with the DreamStation.

Therapy data can be used to spot issues and used to see how changes to your CPAP setup affects your overall treatment.

The only job of compliance tracking machines is to keep track of the number of hours the machine is used.

Rainout refers to the gathering of water in a CPAP tube.

The warranty for DreamStation Auto CPAP is for 2 years.

The DreamStation Auto CPAP provides a pressure of 4-20.

the machine comes with Power Cord Power Adaptor, carrying bag, tubing, SD card, filters and user manual.

Climate control tube is not available with this machine.

It pushes the air for more easier breathing during sleep.

Fixed CPAP with C flex

With the free DreamMapper self-management tool, patients can use the mobile and web-based features to engage with their therapy.

Yes, the DreamStation is FAA approved and can be brought on an aeroplane.

you have ever awakened to a gush of water into your CPAP Mask while using your CPAP machine, a heated tube will help alleviate that problem.

SmartRamp allows users to fall asleep to lower pressures than standard ramp mode.

Yes, any Nasal, Full Face or Nasal Pillow will work with the DreamStation.

Therapy data can be used to spot issues and used to see how changes to your CPAP setup affects your overall treatment.

The only job of compliance tracking machines is to keep track of the number of hours the machine is used.

Rainout refers to the gathering of water in a CPAP tube.

The warranty for DreamStation Auto CPAP is for 2 years.

The DreamStation Auto CPAP provides a pressure of 4-20.

the machine comes with Power Cord Power Adaptor, carrying bag, tubing, SD card, filters and user manual.

Climate control tube is not available with this machine.

It pushes the air for more easier breathing during sleep.

CPAP Therapy Mask

The sizes available for AcuCare F1-1 vented full face mask are small, medium and large.

The mask is intended for short-term treatment (up to 7 days) of a single patient, in the hospital environment only.

The AcuCare F1-1 vented full face mask is disposable and should be discarded.

The silicone cushion should be replaced once every three to six months.

Slowly remove the cushion from the frame, and wash with warm water and mild soap.

ResMed AirFit F20 full face CPAP Mask is ideal for

  • Light Sleepers
  • Active Sleepers
  • Allergy Sufferers 
  • Those Who Breathe From Their Nose and Mouth
  • Those Who Want to Read or Watch Television Before Bed

ResMed AirFit F30 Full Face CPAP Mask is ideal for

  1. Light Sleepers
  2. Petite Facial Structures 
  3. Wide Facial Structures 
  4. If You Have Sensitive Skin
  5. If You Wear Glasses
  6. If You Are Claustrophobic 
  7. If You Watch T.V. or Read Before Bed
  8. If You Breathe Through Your Mouth or Nose

The AirFit N20 Nasal CPAP Mask is ideal for active sleepers, if you breathe through your nose, if you get up during the night.

The The AirFit P10 nasal pillow CPAP Mask is ideal for :

  1. Active Sleepers
  2. Claustrophobia
  3. Facial Hair
  4. Readers / TV Watchers

The sizes available are small, medium and large.

The AirFit P30i nasal pillow mask is ideal for :

  • Active Sleepers
  • Claustrophobia
  • Facial Hair
  • Readers / TV Watchers

The sizes available are small, medium and large.

The ResMed AirFit N30i is one of the quietest CPAP masks on the market today, checking in at a whisper-quiet 24 dBA.

You can use this mask but we recommend using a Full Face Mask instead.

Full face masks work well for higher CPAP pressure settings since the wider mask surface area makes the pressure seem less direct and more tolerable to the patient. These masks are ideal for patients who sleep on their back since this position is best for an optimal air seal with a full face mask.

Simply measure the distance between the bridge of your nose and the tip of your chin. You can do it yourself or ask someone to take the measurement.

Remember it is important for the mask to be snug but not tight. If your CPAP mask headgear has a chinstrap band, check to make sure it’s not too tight as it might pull the mask downward. If your CPAP mask has nasal pillows, rotate the nose cushions or try a different size to help secure the fit.

Place your nose over not into the nostril opening on top of the cushion. The large opening of the mask cushion should fit over the mouth with the top of the mask cushion fitting under your nose.

The headgear clips and mask frame contain magnets. Contact your healthcare professional before you use this mask. Some medical devices may be affected by magnetic fields.

Remember it is important for the mask to be snug but not tight. … If your CPAP mask headgear has a chinstrap band, check to make sure it’s not too tight as it might pull the mask downward. If your CPAP mask has nasal pillows, rotate the nose cushions or try a different size to help secure the fit.

The air coming from your CPAP machine through the mask is supposed to act as a splint to hold your airways open while you sleep. Mouth Leak: This happens when you breathe with your mouth open while you sleep, and the air coming from the mask escapes from your throat out of your mouth.

The Philips Respironics Comfort Gel Blue Full Face, like any other mask, can be used with any CPAP machine.
The ComfortGel Blue Cushion is replaceable and should be changed every 3-6 months.
Yes. The ComfortGel Blue Full Face mask was designed to handle pressures up to 20cm.
A complete mask system should be replaced every six (6) months.
Yes, this Mask is vented.
Yes, full face masks like this are used for BiPAP machines.
The headgear comes in the following sizes: small, standard.

Full face masks work well for higher CPAP pressure settings since the wider mask surface area makes the pressure seem less direct and more tolerable to the patient. These masks are ideal for patients who sleep on their back since this position is best for an optimal air seal with a full face mask.

Remember it is important for the mask to be snug but not tight. … If your CPAP mask headgear has a chinstrap band, check to make sure it’s not too tight as it might pull the mask downward. If your CPAP mask has nasal pillows, rotate the nose cushions or try a different size to help secure the fit.

You wear a mask over your nose or nose and mouth while you sleep. The mask is connected by a hose to a small machine that sits at the side of your bed. The machine pumps air under pressure through the hose and mask and into your airway while you sleep. This helps keep your airway open.

This is a nasal mask & can be used with all CPAP machines very well.

Try pulling the mask away from your face and repositioning it.

This mask supports three sizes of cushions for a comfortable experience throughout the night. This mask comes prepackaged and completely assembled with the cushion size of your choice.

The frame of this mask is called universal because by swapping the headgear and cushion, you can convert it into a nasal as well as gel pillow or a full face mask. For example, this mask can be converted from full face mask to a nasal pillow by replacing the full face cushion and headgear with the pillow headgear and cushion.

This mask can withstand the pressure of up to 20cm. So, you can use this mask without hesitation if you have a pressure of 19cm or lower.

The Philips Respironics DreamWear Full Face mask is considered a Full Face mask. The cushion gently rests under the nose and will also cover the mouth.

The top of the head swivel hose design easily moves with you as you are changing sleeping positions. Go from side sleeping to stomach sleeping and the DreamWear never gets tangled and maintains a secure seal.

The DreamWear lightweight silicone material contours the face. Wake up with no red marks on the bridge of your nose.

The DreamWear’s minimal design gives you a clear field of vision for reading or watching TV. It’s the ideal full face mask if you wear glasses.

The DreamWear Full face nasal cushion comes in four sizes to provide you with your best fit (small, medium, medium-wide and large). Hold the cushion up to your face. The cushion opening should be directly under your nostrils, and the cushion should hug your mouth and nose.
The DreamWear combats the restrictiveness on how you sleep. … The DreamWear is designed with the elbow that connects the tubing to the mask at the top of the head. The top of the head design allows the hose to be situated for greater comfort without the hose becoming tangled of the mask cushion to shift and leak air.
If you can hear or feel air leaking from your mask, this should not be ignored as not only can it cause discomfort and keep you awake, it can also mean that your therapy is being compromised.
Yes, you can sleep on sides with this  frame.

Frame is made up of silicon.

It is available in three sizes small, medium, large.

Yes, it is a minimal contact frame.
Philips Respironics masks like DreamWear are standard in size and can be used with all CPAP machines.

Yes, this mask is recommended for active sleepers.

a total face mask equalizes pressures for even delivery of treatment. This mask encompasses the entire face to cover all openings on the face where air might escape, such as the eyes.
Masks should be washed daily with warm water and gentle soap or baby shampoo.

Yes it does cover the eyes

Yes, this mask is a great choice for the patients with facial hair, dentures and facial irregularities.
The sizes available are: small, large, extra large.

Yes, Small size is approved for pediatric use (7 years of age 20kgs).

Mirage Micro Nasal CPAP Mask is ideal for petite facial structures and wide facial structures.

This mask is compatible with every CPAP machine but the AirMini.

The only adjustments to the Pico are made at the four points of the headgear. If interruptions to therapy should arise during the night, the mask can be removed and placed back on easily.

Yes, this mask is durable as this an original Philips product and Philips Respironics and is known for its quality.

The package only comes with an EasyLife mask. A tube is additional and you have to buy it seprately.

Avoid soap with conditioners or moisturisers. Do not use bleach, alcohol, or cleaning solutions containing alcohol.

The sizes available are as follows: small, medium, large, extra large.

The Wisp features a minimal cushion design for ultimate user comfort. This nasal mask is small, lightweight, and allows users to read or watch TV while receiving CPAP treatment. All three cushion sizes are included with each mask. Please Note: The Tube Assembly is required for this mask to attach to your tubing.

Device wisp also allows you to position the tube over your head simply slide the wisp tubing through the headgear crown loop before attaching the flexible tubing. Turn on the airflow.

Philips Respironics

The headgear does not need to be removed for daily cleaning however it should be washed weekly or as needed it can be washed by hand in warm soapy. Water lay the headgear flat or line dry.

CPAP Mask Supplies

No, the device doesn’t come with the humidifier and mask included. You have to buy it seprately.
No you cannot. Each CPAP mask uses it’s own headgear and in very few cases can you mix them.
The clips do not come with the headgear.

No that is a headgear for a Respironics mask only.

This cushion is only compatible with the Respironics Amara.
This cushion is only compatible with the Respironics Amara.

CPAP stands for Continuous Positive Airway Pressure (CPAP).

It sends a constant flow of airway pressure to your throat to ensure your airway does not collapse when you breathe in.

Obstructive sleep apnea is a potentially serious sleep disorder. It causes breathing to repeatedly stop and start during sleeping.

A C-FLEX is a comfort feature which facilitates natural breathing by reducing air flow at the time of exhalation.

It depends upon the severity of your condition and your progress.

It depends upon the amount of pressure relief you need.

The CPAP machine you buy from us will include tubing, filters, carrying case, and a complete set of operating manuals.

Yes. There are no exceptions to this rule.

The device has a 2 year warranty period.

REMStar Pro is a manual device.

The device has a pressure of 4-20.

No, a CPAP machine cannot be purchased without a prescription.

CPAP therapy is the most commonly recommended and the most effective treatment for for obstructive sleep apnea.

Yes, all CPAPs use at least one filter that is usually a type of foam material and washable.

Washable foam filters should be cleaned as soon as they become discoloured. Disposable filters require to be changed out.

Most CPAP machines are designed to operate on both AC and DC voltage.

Bloating is a sign you are swallowing the CPAP air. There is no real medical solution, but we found out that your sleeping position may be a factor.

C-flex drops the pressure on exhale only. A-flex drops the pressure on the exhale but also helps with the transition from inhale to exhale.

Reusable filters and disposable filters.

When you fall asleep and your pressure begins to vary, your Auto CPAP device responds by calculating the pressure you need based on the severity of the event.

All new CPAP/APAP/BPAP machines come with a 2-year manufacturer warranty on them.

The cool dry air of treatment can cause a runny nose and sneezing. If that condition doesn’t change you should consider using a heated humidifier.

CPAP therapy is the most commonly recommended and the most effective treatment for for obstructive sleep apnea.

Yes, all CPAPs use at least one filter that is usually a type of foam material and washable.

Washable foam filters should be cleaned as soon as they become discoloured. Disposable filters require to be changed out.

Most CPAP machines are designed to operate on both AC and DC voltage.

Bloating is a sign you are swallowing the CPAP air. There is no real medical solution, but we found out that your sleeping position may be a factor.

C-flex drops the pressure on exhale only. A-flex drops the pressure on the exhale but also helps with the transition from inhale to exhale.

Reusable filters and disposable filters.

When you fall asleep and your pressure begins to vary, your Auto CPAP device responds by calculating the pressure you need based on the severity of the event.

All new CPAP/APAP/BPAP machines come with a 2-year manufacturer warranty on them.

The cool dry air of treatment can cause a runny nose and sneezing. If that condition doesn’t change you should consider using a heated humidifier.

The warranty period is 2 years.

Foam and Optional ultra-fine

0 to 45 min (5-min increments)

Yes, the device can be used with a humidifier.

Quiet operation, easy-to-use interface, and optional humidifier help assure a satisfying patient experience with flex pressure relief.

The optional shielded DC cord allows a DreamStation machine to be plugged in to a cigarette-style DC outlet.

Yes, the DreamStation is FAA approved and can be brought on an airplane as carry-on.

The optional shielded DC cord allows a DreamStation machine to be plugged in to a cigarette-style DC outlet.

Yes, the DreamStation is FAA approved and can be brought on an airplane as carry-on.

The optional shielded DC cord allows a DreamStation machine to be plugged in to a cigarette-style DC outlet.

Yes, the DreamStation is FAA approved and can be brought on an airplane as carry-on.

Yes, this mask does come with headgear.

The gel cushion moulds to the shape of your nose, providing a comfortable, self-adjusting seal.

Masks are disposable, periodic replacement is needed when the mask shows signs of wear and tear.

Avoid soap with conditioners or moisturisers. Do not use bleach, alcohol, or cleaning solutions containing alcohol.

Yes, this mask is durable as this an original Philips product and Philips Respironics and is known for its quality.

Yes, this is a nasal mask and can be used with a BiPAP machine but it is recommended to use a full face mask.

Yes, you may use this Nasal mask with Philips Respironics Auto CPAP machine.

This is a Nasal mask used with CPAP Machine. The CPAP Machine is the device that works for snoring.

Yes, this mask does come with headgear.

Masks are disposable, periodic replacement is needed when the mask shows signs wear and tear.

The mask should be disassembled per the Instructions for Use. Wash the mask components in warm water with mild soap and air dry.

Avoid soap with conditioners or moisturisers. Do not use bleach, alcohol, or cleaning solutions containing alcohol.

Yes, this mask is durable as this an original Philips product.

Yes, this is a nasal mask and can be used with a BiPAP machine but it is recommended to use a full face mask.

Mask, cushion, headgear, 1 set of headgear clips.

It comes in 2 Models, CPAP (Fixed Pressure) mode and Auto CPAP (Auto-titrating) mode. Both the models are capable of delivering pressures of 4-20 cm.

Yes. A rechargeable lithium-ion battery.

Yes. For the DreamStation Go to operate off an external battery, a DC to AC inverter is necessary.

There is a 2 year warranty on the machine against manufacturers’ defects.

Presently DreamStation Go does not support a heated humidifier.

Your clinician or medical device supplier can set therapy pressure for you if your needs change after receiving your device.

Yes. DreamStation Go will automatically compensate therapeutic pressure to altitudes of up to 7,500 ft.

Yes. To use the battery packs as an UPS (uninterruptible power supply), keep the battery pack plugged into the power source and connect to an AC outlet. This will allow you to use the battery pack continuously without losing charge.

There are a number of heat moisture exchangers (HME) available on the market to support waterless humidification. While there is nothing preventing you from using an HME with DreamStation Go system, we cannot vouch for their effectiveness.

DreamStation Go set at 10cm of pressure displayed average run time of 13 hours.

DreamStation BiPAP AVAPS is a device which delivers customized patient care by automatically adapting pressure support to maintain a consistent tidal volume, helping to maintain opyimal patient comfort.

BiPAP ventilators are ideal for users who have more complicated sleep and respiratory disorders or who require both exhalation and inhalation support.

Yes, the machine is travel-friendly.

AVAPS is suitable for obese hypoventilation patients, COPD patients and restrictive patients.

Auto-Trak is an algorithm combined with the BiPAP system which can quickly identify the leak by comparing the original baseline flow to the new baseline flow.

The modes offered are CPAP, S, S/T, T, PC.

The heated tube manages air temperature and humidity.

Yes, the device can run on DC power. The battery is available separately.

Yes, the DreamStation BiPAP AVAPS support Bluetooth connectivity.

Full face masks work well for higher CPAP pressure settings since the wider mask surface area makes the pressure seem less direct and more tolerable to the patient. These masks are ideal for patients who sleep on their back since this position is best for an optimal air seal with a full face mask.

Simply measure the distance between the bridge of your nose and the tip of your chin. You can do it yourself or ask someone to take the measurement.

Remember it is important for the mask to be snug but not tight. If your CPAP mask headgear has a chinstrap band, check to make sure it’s not too tight as it might pull the mask downward. If your CPAP mask has nasal pillows, rotate the nose cushions or try a different size to help secure the fit.

This cushion is only compatible with the Respironics Amara.
This is just the cushion for the frame on the Amara mask.

Place your nose over not into the nostril opening on top of the cushion. The large opening of the mask cushion should fit over the mouth with the top of the mask cushion fitting under your nose.

The headgear clips and mask frame contain magnets. Contact your healthcare professional before you use this mask. Some medical devices may be affected by magnetic fields.

Remember it is important for the mask to be snug but not tight. … If your CPAP mask headgear has a chinstrap band, check to make sure it’s not too tight as it might pull the mask downward. If your CPAP mask has nasal pillows, rotate the nose cushions or try a different size to help secure the fit.

The air coming from your CPAP machine through the mask is supposed to act as a splint to hold your airways open while you sleep. Mouth Leak: This happens when you breathe with your mouth open while you sleep, and the air coming from the mask escapes from your throat out of your mouth.

This is just the cushion for the frame on the Amara mask.

The Philips Respironics Comfort Gel Blue Full Face, like any other mask, can be used with any CPAP machine.

The ComfortGel Blue Cushion is replaceable and should be changed every 3-6 months.

Yes. The ComfortGel Blue Full Face mask was designed to handle pressures up to 20cm.

A complete mask system should be replaced every six (6) months.

Yes, this Mask is vented.

Yes, full face masks like this are used for BiPAP machines.

The headgear comes in the following sizes: small, medium, large, extra large.

This is just the cushion for the frame on the Amara mask.

Heated tubing helps to prevent rainout by maintaining the warm temperature of the air within the tube.
Heated CPAP tubing is made to prevent condensation from forming in the tubing.
Tubing should be washed weekly in warm water with a mild detergent.
In general, it’s recommended to set the temperature of the tubing between 78 and 82 degrees.
Tubing is universal and will fit on all masks and all machines.

Hang the tubing over the shower rod, on a towel rack or in the laundry room to ensure all the water drips out.

the tube is unheated.

This mask supports three sizes of cushions for a comfortable experience throughout the night. This mask comes prepackaged and completely assembled with the cushion size of your choice.

The frame of this mask is called universal because by swapping the headgear and cushion, you can convert it into a nasal as well as gel pillow or a full face mask. For example, this mask can be converted from full face mask to a nasal pillow by replacing the full face cushion and headgear with the pillow headgear and cushion.

This mask can withstand the pressure of up to 20cm. So, you can use this mask without hesitation if you have a pressure of 19cm or lower.

The Philips Respironics DreamWear Full Face mask is considered a Full Face mask. The cushion gently rests under the nose and will also cover the mouth.

The top of the head swivel hose design easily moves with you as you are changing sleeping positions. Go from side sleeping to stomach sleeping and the DreamWear never gets tangled and maintains a secure seal.

The DreamWear lightweight silicone material contours the face. Wake up with no red marks on the bridge of your nose.

The DreamWear’s minimal design gives you a clear field of vision for reading or watching TV. It’s the ideal full face mask if you wear glasses.

Hold the cushion in place while you position the frame and pull the headgear over the back of your head peel the headgear tabs. Away from the fabric strap adjust the strap evenly.

Using the nasal cushion sizing gauge (included with the mask), hold it horizontally under the nose. Select the cushion size based on where the outer edge of the nostrils and tip of the nose contact the gauge.

Made of soft, fabric and foam

The DreamWear Full face nasal cushion comes in four sizes to provide you with your best fit (small, medium, medium-wide and large). Hold the cushion up to your face. The cushion opening should be directly under your nostrils, and the cushion should hug your mouth and nose.

The DreamWear combats the restrictiveness on how you sleep. … The DreamWear is designed with the elbow that connects the tubing to the mask at the top of the head. The top of the head design allows the hose to be situated for greater comfort without the hose becoming tangled of the mask cushion to shift and leak air.

If you can hear or feel air leaking from your mask, this should not be ignored as not only can it cause discomfort and keep you awake, it can also mean that your therapy is being compromised.